F.A.Q. - Domande frequenti:

Q: How can I change the quantity of products in the cart?
A: To increase or reduce the quantity, you have to substitute the correct number for the product in the "Quantity" column and click on "Update", on the same line at the bottom right.

Q: How can I remove a product that I have entered by mistake?
A: You have to go directly to the summary form on the cart page; then click on "Remove" in the product line indicated.

Q: How can I go back directly to the department I was visiting, once they are in the cart?
A: You can do this either by clicking on the backwards arrow of your browser (Explorer, Netscape, Opera, etc.) or by clicking on the key just above the summary form for the cart, where you see the words "<< go back to department".

Q: In the section "Small free-standing articles" there is no "add to cart" key. Is this a mistake?
A: There is no "add to cart" key in that section, because it is intended only as an entry into the range inside it; by clicking on the name of the range (e.g. 1800 Lara Range>>), you will be able to go into the actual department with "add to cart" keys for the individual products. If you are interested in the complete range, all the individual items must be purchased.

Q: Do the prices include VAT?
A: The prices shown, both in the departments and in the cart, are already inclusive of VAT.

Q: How long will the product take to arrive?
A: The product will be delivered within 5 working days from receipt of the order. If the goods are not available in our warehouse, we will send you a message as soon as possible, giving you the delivery-times for the unavailable goods.

Q: Is there a minimum amount per order?
A: Yes, the minimum order is 10 Euros.